energy assistance

Part I: How This Process Works

  1. SNAP's Energy Assistance 2025 season is now open!

    Appointments open at 8:00am on Tuesday, October 15, 2024 for October appointments to start the 2024-2025 Season.
    All appointments are scheduled as either in person OR phone appointments.
    Phone appointments REQUIRE a working phone number and that a household member be available at the scheduled appointment time.

    IMPORTANT: Please call 509-456-7627 at least 48 hours prior to your appointment time to make any changes

Part II: Getting an appointment

  1. You MUST reside in Spokane County and meet income guidelines.
    a. Not sure if you live in Spokane County? Check theSNAP Offices link above to find your zip code.
    b. Live outside Spokane County? Click the LIHEAP link above.
  2. Household monthly income must be within the income guidelines. Use the Income Chart above to see if you qualify.
  3. You will have 15 minutes to make your appointment AND you must provide:
    -Total number of people in the household
    -Your name
    -Address
    -Phone number

    Click Continue when finished to select a Phone Appointment location, date, and time from the calendar.

Part III: My Energy Discount

  1. My Energy Discount-WA - Avista Customers Only
    a. May reduce your monthly payment
  2. You may not need to schedule an appointment, unless you are in crisis.
  3. Fixed Income, Income or Household size changes?
    a. If you are on a fixed income, or your income or household size has changed since your last appointment, contact SNAP. 509-456-7627(SNAP)
    This could change your monthly discount.

Questions or Problems

  1. See the FAQ link above for additional information.
  2. Contact SNAP 509-456-7627 for assistance
Have you received assistance since 10/1 of this year?
We're sorry but Energy Assistance in only eligible once per heating season.

= Required Field

you must include ALL people in the home, this must include everyone in the same residence
Your Appointment Confirmation notice will be automatically sent to this address.

Use this table to determine if your household is income eligible.

Household
Size
Monthly
Income
1$1,882
2$2,555
3$3,227
4$3,900
5$4,572
6$5,245
7$5,917
8$6,590
Household
Size
Monthly
Income
9$7,262
10$7,935
11$8,607
12$9,280
13$9,952
14$10,625
15$11,297
16$11,969
Household
Size
Monthly
Income
17$12,641
18$13,313
19$13,985
20$14,657
21$15,329
22$16,001
23$16,673
24$17,345
Household
Size
Monthly
Income
1$1,882
2$2,555
3$3,227
4$3,900
5$4,572
6$5,245
7$5,917
8$6,590
9$7,262
10$7,935
11$8,607
12$9,280
Household
Size
Monthly
Income
13$9,952
14$10,625
15$11,297
16$11,969
17$12,641
18$13,313
19$13,985
20$14,657
21$15,329
22$16,001
23$16,673
24$17,345

Click in the box to bring up calendar - clickable dates have appointments available
If you need to change your appointment, You can do so by clicking on the Office, Appointment Date, or Appointment Time fields above.

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